Terms and Conditions

Thank you for choosing ShopSynq ("we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our software-as-a-service (SaaS) platform, ShopSynq, which offers merchants the ability to create their own ecommerce websites, manage in-store billing, and handle inventory. By accessing or using ShopSynq, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you sign up for a ShopSynq account, we may collect personal information, such as your name, email address, billing information, and contact details. This information is necessary to create and manage your account and provide our services to you.

1.2 Business Information

In addition to personal information, we may collect information about your business, including business name, location, website URL, product details, and other relevant information. This information is used to customize your ecommerce website and facilitate inventory management.

1.3 Usage and Analytics Data

We may collect usage data, including interactions with our platform, the features you use, and the pages you visit. We may also collect analytics data to improve the performance and functionality of our platform. This data is aggregated and anonymized to help us understand user behavior and preferences.

2. How We Use Your Information

2.1 Providing Services

We use the collected information to provide and improve our services, including creating and maintaining your ecommerce website, managing in-store billing, and handling inventory.

2.2 Communication

We may use your email address to send you important notifications related to your account, updates to our services, and promotional materials. You can opt-out of promotional communications at any time.

2.3 Analytics

We analyze usage data to improve our platform ' s performance, enhance user experience, and identify areas for development.

2.4 Legal Compliance

We may use and disclose your information as required to comply with legal obligations or respond to lawful requests from authorities.

3. Data Sharing and Disclosure

3.1 Third-Party Service Providers

We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, hosting services, and marketing partners. These service providers are bound by contractual obligations to protect your data.

3.2 Business Transfers

If ShopSynq undergoes a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction. We will notify you of any such change.

3.3 Legal Requirements

We may disclose your information if required by law, to protect our rights, privacy, safety, or property, or to respond to legal requests.

4. Your Choices

You can update or correct your personal information through your ShopSynq account settings. You may also opt-out of receiving promotional emails by following the instructions in the emails.

5. Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.

6. Children ' s Privacy

ShopSynq is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us.

7. Changes to the Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes and obtain your consent if required by applicable laws.

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