Privacy Policy

Welcome to ShopSynq ("we", "our", or "us"). we recognizes the importance of privacy, confidentiality, and security of your personal information and values the trust you place in us. This Privacy Policy (also referred to as "Policy") describes our practices in connection with privacy on the personal information we process through your use of the website www.shopsynq.com (hereinafter referred to as the "Platform").

These Terms of Service ("Terms") outline the terms and conditions governing your use of our software-as-a-service (SaaS) platform, ShopSynq, which provides merchants the ability to create their own ecommerce websites, manage in-store billing, and handle inventory. By accessing or using ShopSynq, you agree to comply with these Terms. If you do not agree with these Terms, please do not use ShopSynq.

1. Account Creation and Use

1.1 Account Registration:

You must provide accurate and complete information when creating your ShopSynq account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

1.2 Authorized Users:

You may authorize employees or agents to use ShopSynq on your behalf. You are responsible for their compliance with these Terms.

2. Use of Services

2.1 Acceptable Use:

You agree to use ShopSynq only for lawful purposes and in accordance with these Terms. You will not use our platform to engage in any unauthorized or harmful activities.

2.2 Content:

You are responsible for all content uploaded, posted, or shared through ShopSynq, including product information, images, and text. You represent that you have the necessary rights to use and display such content.

3. Payment and Billing

3.1 Fees:

The use of ShopSynq may be subject to subscription fees. You agree to pay all applicable fees according to the pricing plan you select.

3.2 Billing Information:

You must provide accurate and up-to-date billing information. Failure to do so may result in suspension or termination of your account.

4. Intellectual Property

4.1 Ownership:

We retain all rights, title, and interest in and to ShopSynq, including all intellectual property rights. You do not acquire any rights or licenses except as expressly granted in these Terms.

4.2 User Content:

By uploading content to ShopSynq, you grant us a non-exclusive, royalty-free, worldwide license to use, modify, reproduce, and distribute the content solely for the purpose of providing our services.

5. Privacy

Your use of ShopSynq is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using ShopSynq, you consent to the practices described in the Privacy Policy.

6. Termination

We reserve the right to suspend or terminate your account and access to ShopSynq if you violate these Terms or engage in any unlawful or harmful activities. You may also terminate your account at any time by following the account closure process.

7. Limitation of Liability

To the extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with your use of ShopSynq.

8. Indemnification

You agree to indemnify and hold us harmless from and against any claims, liabilities, damages, losses, and expenses arising out of your use of ShopSynq, violation of these Terms, or infringement of any third-party rights. 9. Changes to Terms We may update these Terms from time to time. You will be notified of material changes, and your continued use of ShopSynq after such changes constitutes your acceptance of the updated Terms.

10. Governing Law

Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts located in Coimbatore.

11. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at support@shopsynq.com. By using ShopSynq, you agree to comply with these Terms and any applicable laws and regulations. If you do not agree to these Terms, please refrain from using ShopSynq.